Return & Exchange Policy

COVIDGEAR products are:

  1. Products which are not registered with the Australian Therapeutic Goods Administration are not intended for therapeutic or medical use. 

  2. Non-ARTG registered products are intended for improving your personal safety, protection and hygiene.

  3. Our products are checked for quality, including product manufacturer certificate and ingredient certification as represented on this website and the label.

  4. No product can be returned due to change of mind even if it is unopened.

  5. A product can be returned for full refund if it is faulty and does not work in the way it is intended. Masks are hygienic single-use disposable items, so cannot be returned for refund unless raised immediately upon receipt. 

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